24/7 AI RECEPTIONISTS

Construction and building design answering service

It can be hard to handle calls on a job site. Let Flight Suite AI’s construction answering service do it for you. We answer calls 24/7, screen new leads & more.

Incoming calls are unpredictable.

Calls come in, but you’re not always available to answer them. We capture leads, book appointments, transfer calls to your customer support and sales team, and log details instantly in your systems. We manage your shop’s calls so you can focus on what only you can do: diagnosing problems and delivering reliable repairs that keep customers coming back.

Get work done while we handle the calls

The AI Receptionist from Flight Suite AI greets every caller professionally and captures essential project details through structured intake questions. By collecting key information upfront — such as project type, scope of work, timeline, budget range, property location, and specific services needed — the system helps identify and prioritize qualified leads based on your company’s expertise and service areas. Our human agents seamlessly step in when callers request to speak with someone directly or have complex inquiries that require detailed information collection and routing to the appropriate contractor or team member.

The most advanced and customizable call handling solution available

The AI Receptionist from Flight Suite AI combines cutting-edge AI technology with optional human support to deliver unmatched call handling capabilities. Unlike competitors who offer basic subscription services, we provide white-glove implementation and ongoing support to ensure your success.

What sets Flight Suite AI apart:

  • Custom AI configuration with prompts and instructions tailored specifically to your business needs and goals

  • True 24/7 coverage with intelligent call routing and seamless human escalation when needed

  • Complete call handling including complex scheduling, payment processing, and sensitive conversations

  • Advanced CRM integration with 7,000+ business tools and custom workflow automation

  • Dedicated onboarding support with sales engineers and account managers ensuring optimal setup

  • North America-based receptionists to support callers when needed

  • Professional representation that adapts to your brand voice and industry requirements

Powerful call intelligence gives your business the lead

Make smarter business decisions with real-time call data powered by AI analysis and visualized in every client dashboard. Our AI Receptionist enriches every call summary with intelligent metadata including actions completed, caller disposition, priority assessment, relevance scoring, call recording and transcription, and automated insights. See the complete picture with AI-powered analytics, historical trends, and predictive charts to forecast business growth, optimize costs, and calculate ROI with superior accuracy.

82%

of consumers expect an immediate

response to a sales inquiry

50%

of lead generation budgets are wasted

on leads who are never contacted

67%

of customers who receive excellent

service spend up to 14% more

Looking for 100% human-powered coverage?

While our AI Receptionist with human support delivers exceptional results for most businesses, we understand that some situations require dedicated human coverage. That’s why Flight Suite AI also offers comprehensive virtual receptionist plans with 100% live, North America-based agents answering your calls 24/7.

Our virtual receptionist plans provide dedicated human agents trained specifically on your business and industry.

Complete Human Coverage When You Need It

Flight Suite AI is trusted by 3,000+ businesses

Clutch logo 5.0 stars
G2 logo 4.9 stars
Capterra logo 5.0 stars
Trustpilot logo 4.7 stars

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Professional Social Network

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Realtor

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Marketing Agency

TALK TO OUR TEAM OF EXPERTS

Book a consultation

Improve customer experiences with 24/7 AI-powered engagement built specifically for your business. Unlike basic AI competitors that offer one-size-fits-all solutions, Flight Suite AI delivers infinite customization with white-glove implementation tailored to your exact needs and goals.

Custom AI prompts engineered for your industry, terminology, and workflows

Flexible call instructions that adapt to your unique business processes

Intelligent call handling with seamless human escalation

Personalized lead qualification matching your specific criteria

Bilingual services configured to your customer base

Native CRM integration with your existing tech stack

Dedicated implementation team that ensures perfect setup from day one

While other AI services leave you to figure it out alone, our expert team works closely with you to craft custom AI behavior that sounds like your business, follows your procedures, and delivers results that match your goals.

EASY ONBOARDING

We play well with your software

Get real-time syncing with 5,000+ apps — leads and tasks flow

seamlessly into your CRM, calendars, and marketing tools.

Zapier
ServiceTitan
Calendly
Housecall Pro
Clio
Hubspot
Salesforce
Slack
MyCase
ActiveCampaign
Lawmatics
HighLevel

Frequently asked questions

The best construction and building design answering services do much more than pick up phone calls and take messages for architects. At Smith.ai, we provide virtual receptionists capable of a wide range of services from calling handling, to scheduling, to lead intake, to website chat, and more. Whether you need a virtual receptionist for full-time call handling, overflow support only, after-hours, or triage, here are the answers to the most common questions we receive from construction managers, building designers, and architects.



What are the key benefits of using an AI receptionist over hiring a traditional in-house receptionist for construction businesses? +

Here’s the thing - an AI receptionist never calls in sick, never takes lunch breaks, and works around the clock. That’s huge for construction companies because you never know when someone’s going to call about an emergency repair or want to schedule a big project.


Cost-wise, it’s a no-brainer. A full-time receptionist costs you around $77,000 a year when you add up salary, benefits, and all that overhead. Our AI Receptionist starts at $292.50 per month - that’s less than $3,500 a year. You’re saving over $70,000 annually.


But here’s what really matters - you never miss calls. Someone calls at 6 AM because their pipe burst? We’re there. Weekend inquiry about a kitchen remodel? Handled. The AI captures all the basic info, qualifies the lead, and if things get complicated, it hands off to our human team who knows how to handle whatever comes up.


Your crew can focus on actual construction work instead of answering phones all day.

How does the AI Receptionist system from Flight Suite AI ensure 24/7 availability for contractors, and what happens when calls require human intervention? +

Simple - the AI never sleeps. It’s answering calls at 2 AM just as professionally as it does at 2 PM. Perfect for contractors who are often on job sites and can’t always pick up the phone.


When someone calls, the AI handles the basics - what kind of project they need, their budget range, location, timeline. Most calls get resolved right there. But sometimes people want to talk to a real person, or they need help with complex scheduling, or they’re ready to put down a deposit. That’s when our North America-based receptionists jump in.


These aren’t construction experts - they’re professional receptionists trained to collect information, handle payments, and manage scheduling. They get all the context from the AI portion of the call, so the customer doesn’t have to start over. It feels seamless.


The whole thing works because the AI handles volume and our humans handle the situations that need a personal touch.

What features does the AI Receptionist from Flight Suite AI offer to enhance lead capture and client engagement for construction companies? +

We do a lot more than just answer phones. The AI qualifies leads on the spot - asking about project type, budget, timeline, location. No more wasting time on tire-kickers or people outside your service area.


Spam calls get blocked automatically. You know those annoying robocalls about extended car warranties? Gone. Only real potential customers get through.


We integrate with whatever software you’re already using - your calendar, customer management system, accounting software. New lead calls? They automatically show up in your CRM with all the details already filled in.


If you work with Spanish-speaking customers, we handle that too. And when someone’s ready to book or pay a deposit, our human team can process that over the phone.


The big difference is the setup. We don’t just hand you a phone system and walk away. We program everything specifically for your construction business - your service areas, project types, pricing structure, everything.

How does the cost of the AI Receptionist from Flight Suite Ai compare to hiring a full-time in-house receptionist? +

The numbers are pretty stark. A full-time receptionist runs you about $77,000 per year when you factor in salary, benefits, taxes, office space - all the hidden costs that add up fast.


Our AI Receptionist with human backup starts at $292.50 per month. That’s about $3,500 per year. You’re saving over $70,000 annually, and you get better coverage because we never take days off or go home early.


Plus, think about productivity. Your in-house person answers phones, but they also get distracted, take breaks, handle other office tasks. Our AI is laser-focused on calls. And when our human team takes over a call, they’re not getting pulled into ten other office projects.


That $70,000 you save? That’s money you can put toward better equipment, more marketing, or just keep as profit. The ROI is immediate.

What steps are involved in customizing the AI Receptionist from Flight Suite AI to fit the specific needs of a construction business? +

We start with a conversation about how your business actually works. What types of projects do you take on? What’s your service area? Do you have minimum project sizes? What questions do you always ask new customers?


Then our team programs all of that into the AI. Say you only do residential work over $10,000, or you don’t travel more than 30 miles from your shop. The AI learns those rules and follows them every time.


We connect everything to your existing systems - your calendar, your customer database, whatever you’re using. And we set up the rules for when calls should go to our human team versus staying with the AI.


The whole process takes a few days, not weeks. We assign you an onboarding specialist who walks you through everything and makes sure it’s working exactly how you want it. And if you need changes later? Just tell us. We’re partners in this, not just a vendor selling you software.


Most of our competitors just give you a login and say "figure it out." We actually care that it works for your business.

Take the faster path to growth.

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Affordable plans for every budget.