Event and activity businesses are often busy planning upcoming events and can’t be expected to answer every call that comes in, but providing quality customer support through a reliable receptionist has been shown to improve businesses in a variety of ways. Here are a few of the benefits lifestyle, event and activity businesses experience with the AI Receptionist from Flight Suite AI:

• Expand availability: With an AI answering service that’s available 24 hours a day, 7 days a week, your clients will always have professional call handling, whether your business is busy, closed or on holiday.
• Increase leads captured: Missed calls mean missed opportunities. Don’t miss out on leads just because you’re not always able to pick up the phone. The AI Receptionist provides nighttime, weekend and after-hours availability so your business will never miss another call. Lead qualification and intake are completed in two to three minutes with minimal friction.
• Boost work productivity: Through outsourcing call handling to an AI answering service with human support, you’ll be able to spend time where you need it most and focus on more important work to build your business. The AI handles routine inquiries while human agents can manage escalations and sensitive conversations.
• Enhance client satisfaction and business reputation: At Smith.ai, we know great customer service and how to deliver it for a range of business types and industries. Our AI Receptionist is customized with flexible instructions tailored to your business needs, while our human agents are trained in customer service and hospitality. This combination delivers an exceptional and professional response that represents your business well every time.
• Save money and time: No need to allocate limited time and money toward hiring an in-house receptionist when you can get all of the services you need and then some with an AI answering service for a fraction of the price. On average, customers who use Smith.ai save upwards of $30,000 per year compared to hiring in-house staff.
• Stay up-to-date with leads and clients: The AI Receptionist provides your lifestyle, events and planning business with detailed call summaries after each call, complete transcriptions and real-time notifications so you can stay in contact with your most valued clients.

With extensive customization options and white-glove setup support, the AI receptionist from Flight Suite AI is designed to grow your company’s productivity and revenue.

Flight Suite AI AI receptionists can significantly enhance customer interaction and satisfaction for event planning businesses by providing swift, professional call handling tailored specifically to the event planning industry. The AI-first system efficiently manages incoming calls, screens potential clients, captures detailed lead information and conducts comprehensive intake for new prospects — all completed in two to three minutes with minimal friction. This allows event planners to focus on creating memorable experiences while ensuring no potential client is missed.

The AI can be customized with flexible instructions tailored to event planning workflows, such as capturing event dates, guest counts, venue preferences and budget ranges. When situations require human assistance — such as detailed consultations, sensitive scheduling discussions or when callers request personal attention — professional human agents provide excellent customer service and collect comprehensive information to pass along to the event planning team. These agents handle information collection and call routing but do not provide event planning advice or consultation. This balance ensures clients feel valued and attended to throughout their initial contact, encouraging repeat business and positive referrals that are crucial for event planning success. The 24/7 availability means potential clients can always reach your business, even outside traditional business hours when events often occur.

Flight Suite AI offers extensive customization options that differentiate it as the most adaptable AI answering service solution. Businesses can create custom AI prompts and flexible instructions tailor-made to their specific needs and goals, ensuring the AI handles calls according to unique protocols and workflows. The system can be configured to handle different caller types — new leads, existing customers, vendors, partners or referrals — each with customized information collection requirements and routing protocols.

The service includes white-glove setup support with comprehensive onboarding specialists who work closely with your team to configure the AI receptionist precisely to your business requirements. This includes custom intake forms, qualification criteria, scheduling logic and escalation protocols. The AI can be programmed to recognize specific scenarios unique to your industry and respond accordingly, whether that’s capturing detailed project specifications for contractors or collecting case information for legal practices.

Additionally, Flight Suite AI provides ongoing account management support to continually adapt and refine the service as your business evolves.

Our AI Receptionist is designed to work effortlessly with various phone systems using industry-standard protocols, making it accessible for businesses of all sizes without requiring extensive infrastructure changes.

The integration process is supported by white-glove setup assistance and dedicated onboarding specialists who guide businesses through the entire implementation. These specialists work closely with your team to configure the AI receptionist according to your specific operational requirements, ensuring the service aligns perfectly with existing workflows and communication protocols. The setup process typically involves simple call forwarding or integration with your current phone system, allowing the AI receptionist to begin handling calls immediately.

Flight Suite AI’s approach goes beyond basic technical setup — they provide comprehensive account management and ongoing support to address any integration challenges that may arise. The service can be customized with specific call routing rules, integration with existing CRM systems and tailored AI instructions that match your business’s communication style. This thorough approach ensures businesses not only start using the AI receptionist service quickly but continue to benefit from optimized performance as their needs evolve, all without the typical complexities associated with implementing new communication technologies. There are no setup or cancellation fees, and the service operates on a month-to-month basis with no annual contract required.

Flight Suite AI offers transparent, flexible pricing with no hidden fees or setup costs. Our AI Receptionist plans start at just $95.00/month for 50 calls, providing intelligent call handling with seamless human support when needed. For businesses preferring dedicated human coverage, our virtual receptionist plans begin at $292.50/month.

Our per-call pricing model means you pay only for actual calls answered — never for idle time like you would with in-house staff. If you exceed your plan’s call allowance, you simply pay for each additional call without being forced into a higher-tier plan. There are no setup fees, cancellation fees, or long-term contracts required.

You can save 10% with annual payment, and month-to-month flexibility is always available. Most businesses save 60-80% compared to hiring full-time staff while gaining 24/7 coverage with the perfect blend of AI efficiency and human support for complex situations.

Whether you choose our AI-first service or full virtual receptionist coverage, you’ll receive the same white-glove onboarding, custom call instructions, and ongoing support that sets Smith.ai apart from competitors who simply provide a subscription and leave you to figure it out alone.